A Conveyancing Partner Success Story
About this case
- Client:
- Service:
- Duration:
- UK-Based Property Law Firm
- Post-Completion Conveyancing Support
- 3 months ongoing
The Challenge
A mid-sized conveyancing firm in Manchester was overwhelmed during a peak transaction season. Their in-house team struggled to manage post-completion tasks like SDLT submissions, AP1 forms, and title finalisation. Backlogs were growing, deadlines were missed, and the client experience was at risk.
“We were constantly firefighting. Even our experienced team couldn’t keep up with the demand.”
— Managing Partner
The Solutions
Panaxea onboarded in under 48 hours. We assigned a dedicated team of trained legal professionals to take over their post-completion operations. Tasks included:
- Completing and submitting SDLT and Land Registry forms.
- Organising final reports for clients.
- Title check summaries.
- Monitoring deadlines and key dates.
Each file passed through our Two-Tier Quality Control process, ensuring accuracy before delivery.
The Result
- Turnaround time reduced by 40%.
- Cleared a backlog of 200+ property files in 2 weeks.
- Zero rejections or resubmissions from HM Land Registry.
- In-house team reallocated to direct client support and business development.
“Panaxea became more than a vendor—they were a real extension of our team. We now rely on them every week.”
— Senior Conveyancer
